Our customers rely on Lithium Balance to provide key components that are integrated into their own product or application and to provide safety critical and performance enhancing functionality.
It is therefore essential that Lithium Balance ensures and improves the quality, accuracy and reliability of our products and services. In this way Lithium Balance can become and remain the preferred partner and solution provider in the market for battery management systems.
The purpose of the Lithium Balance Quality Management System is therefore to:
Should a customer – in spite of all our efforts – experience a defect, an effective claim handling system has been established. This enables fast response and remedy action for the immediate benefit of the customer. It also enables us to carry out corrective actions leading to better future products and improvements of internal processes.
Lithium Balance and its employees will meet the quality objectives using the following strategies:
To gain full benefits from the strategies the following basic principles must be followed by all employees:
The management team, headed by the CEO, is responsible for maintaining and continually improving the Quality Management System as defined above, and in accordance with requirements in DS/EN ISO 9001. The CEO is the Quality Manager of Lithium Balance.