Our customers rely on Lithium Balance to provide key components that are integrated into their own product or application and to provide safety critical and performance enhancing functionality.
It is therefore essential that Lithium Balance ensures and improves the quality, accuracy and reliability of our products and services. In this way Lithium Balance can become and remain the preferred partner and solution provider in the market for battery management systems.
The purpose of the Lithium Balance Quality Management System is therefore to:
- Strive for total customer satisfaction by avoiding non-conformancies at all stages from market need to end of Product Life Cycle
- Ensure full compliance with ISO 9001,
- Secure high quality, timely delivery and appropriate cost of products and services
- Create the foundation for continual improvement in all products and processes
Should a customer – in spite of all our efforts – experience a defect, an effective claim handling system has been established. This enables fast response and remedy action for the immediate benefit of the customer. It also enables us to carry out corrective actions leading to better future products and improvements of internal processes.